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Warranty

Lifetime structural warranty.

We build every railing to last as long as your home does, and we put that in writing.

What's covered

Mile High Railings warrants that the steel railings, handrails, stairs, and gates we fabricate and install will stay structurally sound for the life of the product. That means the welds we make, the steel we supply, and the connections we install will not break, crack, or come loose under normal residential use.

If a covered part fails, we'll repair or replace it at no charge for parts or labor. We decide whether to repair or replace, and we'll match the original design and finish as closely as we can.

Who it covers

The warranty covers the railing at the address where we installed it, and it stays with the home if you sell it.

What's not covered

  • Surface rust where the finish has been chipped or damaged and not touched up.
  • Damage from impact, vehicles, falling trees, misuse, or loads beyond normal residential use.
  • Changes, repairs, or additions made by anyone other than Mile High Railings.
  • Failure of the structure the railing is attached to, such as deck framing, stair stringers, drywall, or concrete.
  • Damage from floods, fire, earthquakes, or other events outside our control.
  • Railings we did not fabricate or install.

Taking care of your railing

Your installer goes over care with you before they leave. Wipe the finish down with mild soap and water now and then, and call us if the finish gets chipped so we can help you touch it up.

How to make a claim

Call (720) 402-8454 or email info@milehighrailings.com with your address, a short description, and a few photos. We'll set up a time to take a look.

This warranty gives you specific rights, and you may have other rights under Colorado law.

Mile High Railings

Custom steel railings, designed, fabricated, and installed across the Denver metro.

9797 E Easter Ave
Centennial, CO 80112
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Centennial, Colorado
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